UPDATE – MAY 2020: All dates of the 2020 DNA Tour have been POSTPONED.
Australia / New Zealand — you can find info about the new dates here. Refunds must be requested before May 31st at 5pm, if you wish to cancel. If not, hold onto your tickets and use them for the new date.
North America — all dates have been rescheduled for 2021! Click here for details. Please note that meet and greet is not currently on sale for any North American date. If you purchased your tickets through Ticketmaster, there is an email being sent out with a “Request A Refund” option — keep an eye out if you’re looking to get a refund! If you don’t get an email, log into your Ticketmaster account and look for the option there.
Stay safe, stay well and we hope to see you in 2021!
We are officially in the Backstreet Boys DNA era! Can you believe it?
With every new era comes new questions, new things to figure out logistically, and, of course, a new show, setlist, wardrobe, memorable moments, etc.
Just like we did with BSB Vegas, we’ll be with you every step of the way. This post will be segmented and updated as needed with all the links to posts about tour, any new things you need to know and answers to the questions we get the most of. We won’t have all of the answers immediately, but we’ll find them for you when we don’t!
As always, if you have a question we didn’t answer, please feel free to CONTACT US!
**FYI: This particularly post will remain spoiler free. We’re not too into posting major details about shows, but if we do, we’ll do it here. Consider this a safe space.**
***VIP Meet and Greets are not currently on sale for the North American leg and may vary for upcoming dates. These details were for the first leg on the tour and have been left here for reference.***
++ VIP Meet and Greet ++
– Meet & Greet with Backstreet Boys (Wonderful Union – $500 USD + Fees)
Photo Opportunity with Backstreet Boys
Access To Backstreet’s Pre-Show DNA Green Room Before The Show
Light Hors D’oeuvres
Champagne Toast + One Backstreet Themed Drink Special
One, VIP Only, Poster (Shipped After The Show)
One Special, VIP Only, Merchandise Package (Shipped After The Show)
One, VIP Meet & Greet Laminate
– The above listed packages are the **ONLY** verified ways to meet the Backstreet Boys on the DNA World Tour.
– The Wonderful Union Meet and Greet **DOES NOT INCLUDE** a concert ticket.
– All Meet and Greet packages and upgrades include ONE professional photo with the Backstreet Boys, taken by their photographer, that will be uploaded to their website usually 24-72 hours later. You can find the photos here.
– Your photo with the Backstreet Boys will be individual – not in a group – unless you have a friend / friends you want in your photo. In that case, each person still has to have purchased a meet and greet. It is up to you who you want in your photo basically.
– Cell phones / selfies are not permitted. We would not suggest bringing gifts, props, etc.
– The current North American leg of the DNA tour does off a DNA Circle PACKAGE with meet and greet. Meet and Greets will be sold separately at a later date.
– Check in information (time, location, etc.) will be emailed to VIPers 24-48 hours prior to the show. If you purchased Meet and Greet through Wonderful Union, here is your resource for help: help.wonderfulunion.com If you purchased through Ticketmaster, contact their Customer Care for your region.
– IMPORTANT: VIP Meet and Greets are NON-TRANSFERABLE! Do not purchase them from someone else and do not purchase if you are not 100% you can attend. If you think a ticket might be a scam, contact us and we can likely help you out!
– Once VIP is sold out, it is SOLD OUT.
– The VIP Club / Lounge / etc. sold by Ticketmaster for the Summer 2020 North American leg at certain venues **DOES NOT** include meet and greet and has nothing to do with the Boys themselves. It is, in most cases, quicker access to food, beverage and restrooms.
++ The Show ++
– The show is 32 songs — more can be found here about the details that we do know!
– The show runs 1 hour and 50 minutes.
– You can exit the DNA Circle throughout the show. The entrance / exit is built into the stage. Trust us.
– There is plenty of space inside the DNA Circle and interactions are similar to that, if not better than, in the pit of IAWLT tour and Vegas.
– All dates and tickets for the tour can be found here.
– As questions are asked and the shows begin, we will have more updates here.
++ FAQ ++
All of the questions that you ask and we answer via tweets or email, we’ll also address here.
Extremely likely. People with M&G are at the venue hours before anyone else and while it likely can’t be promised at EVERY venue, VIPers are usually the first ones in the building anyway and have some sort of priority by default. #DNAWorldTour https://t.co/O3Q5mqrDys
— What Happens On The Backstreet (@WHOTheBckstreet) May 5, 2019
Meet and Greet takes place hours prior to the show. In the past, autographs and recording of the meet & greet has not been allowed and it will likely not be this time either. Sorry!! #DNAWorldTour https://t.co/OnUuCRHSQm
— What Happens On The Backstreet (@WHOTheBckstreet) May 5, 2019
The Ticketmaster DNA Circle package DOES include a DNA circle ticket, but there are some cities that are now selling the option to purchase the ticket and the M&G separately.
Wonderful Union’s M&G passes do NOT include DNA Circle tickets.
Hope that clarified? #DNAWorldTour https://t.co/36YTpQ89eT
— What Happens On The Backstreet (@WHOTheBckstreet) May 5, 2019
Correct. There is only, standard VIP Meet and Greet option for this tour.
Honestly, it would be hard to have levels when the VIP package through Ticketmaster only includes certain things. Keeping up with the different groups would be a logistics nightmare. #DNAWorldTour https://t.co/NKwdU7KZaU
— What Happens On The Backstreet (@WHOTheBckstreet) May 5, 2019
No idea about merch! We’d assume that it’s like any other tour with merch items ranging from $10ish to $80ish #DNAWorldTour https://t.co/ax0dHY75dV
— What Happens On The Backstreet (@WHOTheBckstreet) May 4, 2019
Hi @vegetapr69 — no dumb questions!!
– Merch tables definitely take credit cards.
– VIP Upgrades have not been announced yet for any U.S. or Canadian date. https://t.co/bOErXhwsjo— What Happens On The Backstreet (@WHOTheBckstreet) July 1, 2019
That is correct. At least it has been so far. #DNAWorldTour https://t.co/rqMdavzlIs
— What Happens On The Backstreet (@WHOTheBckstreet) July 2, 2019
No. @littrell_baylee‘s VIP Meet and Greet is a separate event from the @backstreetboys VIP Meet and Greet…
HOWEVER, they will **NOT** overlap. You CAN do both. Baylee’s will be before the Boys’. #DNAWorldTour https://t.co/rJmva3XJAu
— What Happens On The Backstreet (@WHOTheBckstreet) July 2, 2019
I believe that there were venues in Europe that kept their merch stands open after the show, but really, it varies by venue. If you’re in pit, you’ll have early entry though and honestly, the pit this time is huge. If you’re going WITH someone, we suggest taking turns going. https://t.co/xQm6VS0ehw
— What Happens On The Backstreet (@WHOTheBckstreet) July 2, 2019
As far as wheelchair access, I know that this has been brought up several times and I believe the answers fall with individual venues. In past venues, wheelchair access in the circle has not been an issue. In some, the venue has accommodated wheelchairs elsewhere. (2/2) https://t.co/TynkpKwoQu
— What Happens On The Backstreet (@WHOTheBckstreet) July 9, 2019
++ Odds and Ends ++
– Be flexible! This is a new era, new album, new tour, new everything and everyone is learning. Things will inevitably change as things are worked out – it has happened with every tour thus far and will continue to happen. Don’t sabotage your own time.
– BE CAREFUL! With a tour as large as this, there are scalpers and scammers who are looking to trick fans into “a deal”. If the tickets are far overpriced or offered at a low price, verify that they are actual, real tickets. Again, keep in mind that the only M&G options are through Ticketmaster and Wonderful Union — you can not purchase them anywhere else.